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Rapid Response Service
Do you have a problem that needs immediate attention? We understand that some problems require immediate service in order to avoid additional liabilities like loss of food or damage to your residence.
For problems that require immediate attention, we offer a premium Rapid Response option. In choosing to use our Rapid Response Service, we guarantee that:
- Your call will be answered with a higher priority than calls made to our standard service line.
- Your appointment will be scheduled for the earliest possible window. For standard service calls, we give our technicians a 90 minute notification for new service calls in order to ensure that they can route their calls as efficiently as possible. With Rapid Response, your appointment will be scheduled as early as possible.
- We will reach out to our technicians directly to see if they can fit you into their schedule immediately without affecting their existing appointments.
Ready to set up your Rapid Response appointment? Give us a call at (615) 815-3933 .
Our Rapid Response service may be unavailable during times of especially high appointment volume, such as the holiday season. We will advise you if this is the case.